The time to prepare an order for shipping may vary, but we aim

to ship most orders within 3-5 business days after the order is

received. Please note that during peak times, during new release

weeks and especially during the holidays, fulfillment times may

be longer and may be 1-2 weeks depending on order volumes. Orders leave our facilities Monday through Fridays

with the exception of US postal holidays.

What are your shipping charges?
How are shipping rates calculated?

We offer free standard USPS shipping within the US for all

purchases of $75 or more. For all other orders, shipping rates are

determined by weight and size, and are based on desired

delivery speed. Our shopping cart calculator automatically

calculates the shipping price on your order. We may upgrade

your shipping and/or refund shipping overages, if appropriate.

We ship all of our orders via USPS (United States Postal

Service). We may use flat rate mailers. Most items are shipped

via USPS First Class Mail. When possible, we may upgrade

your package to USPS Priority Shipping.

All orders will receive a tracking number. You will receive your

tracking number at the time of shipment. If you can’t locate your

tracking number via email or on your account, please contact us

at info@scrappytailscrafts.com

The below are general guidelines, but not delivery guarantees.

(Please note that First Class Mail does not have a guaranteed

delivery window). During major holidays, release weeks and/or high-peak shopping

season, please plan on additional time to receive your order:

First Class Mail: 5-7 Business Days

Priority Mail: 3-5 Business Days

Shipping Times vary by country/location and may take 6-8 weeks

Shipping times can further be delayed by import and customs

First Class Mail: 7-21 Business Days

Priority Mail: 5-15 Business Days

Yes, we are very excited to ship internationally. Please see

important delivery times above. Items are send as commercial

packages, which may impact customs and import fees.

Buyers are responsible for any customs, VAT, import duties or

taxes that may apply. Scrappy Tails Crafts is not responsible for

lost or missing packages or customs delays. Tracking is only

available while the package is still in transit within the USA.